Privacy policy

Last updated: July 3, 2026

At Strandzen, we value your privacy and are committed to protecting your personal information and providing a safe shopping experience.

Information We Collect

When you visit our store, place an order, contact us, or subscribe to our emails, we may collect information such as your name, email address, shipping and billing address, phone number, order details, payment-related information, device information, IP address, browser type, cookies, and browsing activity on our site.

Payment information is processed securely by third-party payment providers. Strandzen does not store full payment card details.

How We Use Your Information

We use your information to process and fulfill orders, provide order updates, arrange shipping, respond to customer support requests, improve our website and shopping experience, prevent fraud or misuse, comply with legal obligations, and send marketing emails if you choose to subscribe.

Sharing Your Information

We do not sell your personal information.

We share information only with trusted service providers when needed to operate our store, including Shopify, payment processors, shipping carriers, email and marketing tools, analytics providers, fraud prevention services, and professional or legal service providers when required.

Cookies and Tracking

We use cookies and similar technologies to operate the website, remember preferences, analyze site traffic, improve performance, personalize the shopping experience, and support marketing where permitted.

You can manage or disable cookies through your browser settings. Some site features may not work properly without certain cookies.

Marketing Communications

If you subscribe to our emails, we may send you product updates, launch news, and promotional messages. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.

Data Security and Retention

We use reasonable safeguards to protect your information. However, no method of internet transmission or electronic storage is completely secure.

We retain personal information for as long as needed to provide our services, fulfill orders, resolve disputes, comply with legal obligations, and maintain business records.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, or to opt out of certain processing activities.

To make a privacy request, contact us at strendzen@gmail.com.

Children's Privacy

Our store is not intended for children. We do not knowingly collect personal information from children.

International Processing

Because we operate an online store and use service providers such as Shopify, your information may be processed in countries outside your place of residence. We take reasonable steps to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at strendzen@gmail.com.