Terms of service

Last updated: July 3, 2026

This website is operated by Strandzen. Throughout the site, the terms “we”, “us”, and “our” refer to Strandzen. By visiting our store or purchasing from us, you agree to the following Terms of Service.

Online Store Terms

You may not use our products or website for any illegal or unauthorized purpose. You agree not to interfere with the security, operation, or normal use of the site.

Product Information

We make reasonable efforts to display product names, descriptions, images, prices, and availability accurately. Natural crystal, bead, and jewelry materials may vary in color, texture, shape, pattern, and finish. These natural variations are part of the character of the piece and are not considered defects.

Product images may appear slightly different depending on lighting, screen settings, and device display.

Crystal Meanings

Any references to crystal meaning, energy, mood, state, calm, confidence, protection, renewal, or love are symbolic and personal in nature. They are not medical, psychological, therapeutic, or professional advice. Strandzen products are not intended to diagnose, treat, cure, or prevent any condition.

Orders and Acceptance

Placing an order does not guarantee acceptance. We may refuse, cancel, or limit an order if product information is incorrect, inventory is unavailable, payment cannot be verified, fraud is suspected, or the order violates these Terms.

If we cancel an order after payment has been made, we will issue a refund to the original payment method where applicable.

Prices, Taxes, and Payment

Prices are listed in U.S. dollars unless otherwise shown at checkout. Prices and availability may change without notice.

You are responsible for any taxes, duties, customs fees, or other charges that may apply to your order unless they are clearly included at checkout.

Shipping and Delivery

Shipping options, costs, and delivery estimates are shown at checkout where available. Delivery times are estimates and may be affected by carrier delays, customs processing, holidays, weather, or other events outside our control.

You are responsible for entering a complete and accurate shipping address. Strandzen is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Returns and Refunds

Returns and refunds are governed by our Refund Policy. Please review that policy before making a purchase.

Accounts and Communications

If you create an account or provide information to us, you agree that the information is accurate and current. You are responsible for keeping your account access secure.

By contacting us or placing an order, you agree that we may contact you about your order, support request, or account activity.

Intellectual Property

All content on this site, including product names, text, images, graphics, layout, design, and brand materials, belongs to Strandzen or its content providers and may not be copied, reproduced, distributed, or used without permission.

Third-Party Services and Links

Our store may include links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party sites.

Prohibited Uses

You may not use the site to violate laws, infringe intellectual property rights, submit false information, transmit harmful code, collect personal information without permission, interfere with site security, or abuse our services.

Disclaimer of Warranties

Our website and products are provided on an “as available” basis, except as required by law. We do not guarantee that the site will always be uninterrupted, secure, or error-free.

Limitation of Liability

To the fullest extent permitted by law, Strandzen is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the site or purchase of products.

Indemnification

You agree to indemnify and hold Strandzen harmless from claims arising from your misuse of the site, violation of these Terms, or violation of any rights of another party.

Changes to These Terms

We may update these Terms of Service from time to time. The updated version will be posted on this page. Continued use of the site after changes are posted means you accept the updated Terms.

Contact Us

Questions about these Terms can be sent to strendzen@gmail.com.